Team Leaders

Responsible to: Home Manager

Key External Contacts: Service User relatives, advocates and equivalent Placing Authorities and Service Providers Registration, Regulatory and Inspection bodies Local Services – Statutory, Voluntary and Community Neighbours

Job Summary and Duties

Working as a STSW you will supervise and motivate a team of Support Workers, whilst also completing a hands-on role to ensure the highest quality of care is offered to the people we support. You will design, implement and monitor the care and education plans in accordance with the individual needs of our children and young people to ensure that key life and independent skills are achieved in the enriching and positive environment we strive to create.

Following a thorough induction and training programme, your duties will include: 

• Leading shifts and supervising junior members of staff 

• Undertaking agreed, delegated management responsibilities on an ongoing basis 

• Supporting the young people’s emotional needs 

• Contributing towards maintaining a safe, warm and homely environment 

JOB PURPOSE

To provide the highest quality of care and support as part of the care team to Service Users and in accordance with Company policies, procedures and practices and standards set by the Regulatory Body.

KEY TASK AREAS AND RESPONSIBILITIES

Young people (as defined by the relevant service e.g. Young People/Young Adult) Participate in the rota for care of young people as part of the care team. To include:

• Personal care

• Organising and participating in appropriate activities for Service Users

• Domestic duties including laundry

• Cooking and shopping

• Transporting Service Users to appointments and activities

Fulfil sleep-in duties in accordance with the agreed rota by the home manager.

Support and supervise the young people in the implementation of an individual programme of life skills, key skills and independence skills and leisure in their Home and the community

Support young people within the Home in accordance with their personal/pathway/placement plans and the policies, procedures and practices of the home.

Make accurate and appropriate entries in young people’s records, diaries and reports as necessary in accordance with Company and local policies, procedures and practices.

Support and enable young people to maintain a level of personal hygiene through offering guidance and support to develop their independence

Work with and manage challenging behaviour, enabling young people to develop from needing external control to developing self-control.

Organise and participate in appropriate activities and enable young people to take part in a wide variety of activities

Safeguard all young people within the Home and ensure their safety and wellbeing

Administer medication in accordance with Company and Regulatory Body policies and procedures. Ensure that medication is stored in safe manner in accordance with policy.

Ensure that all young people personal financial transactions are recorded and administered in accordance with individual placement agreements, and Company and Regulatory Body policies and procedures.

Check the daily diary and organise the appointments for that day as required, ensure that all the relevant personal/pathway/placement plans for young people are in place, accurate and up to date Work positively and effectively with relatives, advocates and others involved with Service Users

Support young people with completing and returning homework that’s been set by education. Communicate effectively with education staff to ensure a consistent approach and to provide a daily link between School and Home

Liaise with staff from other departments to provide a consistent approach to all aspects of young person care.

Key Worker responsibilities:

To support the young people by acting as an internal advocate, involving them in every aspect of their car

Completing weekly key work sessions with allocated key child or other young people within the home. Key work session to be recorded and shared with the young people.

Support in the arrangements for contact and ensure that the young person’s wishes and feeling are taken into account.

Staff

Undertake agreed delegated management responsibilities on an ongoing basis, in support of the Line Manager, for example supervisions, annual appraisals, probation reviews and return to work meetings

Lead and supervise the staff on shift to ensure that they carry out their duties and behave appropriately at all times

Report issues that have arisen in the day promptly to the relevant person

Ensure staff follow Company policies and procedures at all times and feeding back as and when necessary

support all staff and ensure their safety and well being

Ensure and/or undertake verbal debriefs with staff as required and necessary and ensure relevant paperwork is completed

Effectively hand over to other staff and teams as required

Issue money as required and ensure amounts balance with cash held at the end of the shift and weekly cash returns are undertaken

Delegate responsibilities, work and tasks based on competence of staff and needs of the Company and review in order to promote teamwork and communication.

Ensure that any areas of insufficient staffing levels are reported to the relevant manager and that cover is provided to meet shortfalls.

Assist in the training and ongoing development of staff.

Attend and chair formal reviews and Person-Centred Planning meetings as delegated.

Ensure that staff exhibit the values set out by the Company and uphold standards of behaviour in accordance with Company policies

General

Ensure awareness that the service operates to agreed budgets and contribute to keeping within these budgets as instructed.

Exercise vigilance in respect of Health and Safety and promptly report all hazards and/or remedying them where appropriate. Undertake all duties in a manner calculated to minimise or avoid unnecessary risks, personally or to others.

Report issues and/or incidents relating to staff and young people that have arisen in the day promptly to the relevant Line Manager or appropriate person

Operate at all times in accordance with Company policies and procedures, with particular reference to Safeguarding, Child Protection, Whistleblowing, Complaints and Representations and Behaviour Policies.

Participate in training and take responsibility for personal development. Participate in team meetings, supervisions and annual reviews in accordance with Company policy and the standards set by the Regulatory Body.

Work to promote the Centre as a valued, professional asset within its community and conduct themselves at all times in a manner that reinforces this image.

Ensure that all actions are in the best interests of the young people and the wider organisation.

To work to and exhibit the POSITIVE values of the Company and maintain standards of behaviour in accordance with Company policies, procedures and practices.

To carry out any other reasonable and relevant duties as required by the management of the home and wider management of the organisation.

The above is not meant to be an exhaustive list but a summary of the important elements of the role.